Terms and Conditions
The preferred form of payment will be requested through a PayPal invoice in USD ($) however I also accept Wise (TransferWise) and Zelle only if PayPal is unavailable.
Revisions are free in most cases but can be subject to a $20 per asset charge if abused. Fixes are free of charge.
Any orders under $150 must be paid in full upfront.
Any order equal to or greater than $150 requires a 50% deposit due upon agreement of services to reserve your spot in the queue. The deposit is fully refundable up until work has started.
If you have a calendar deadline that's before your normal delivery time in the queue, a fee of 25% will be applied to the order.
Rushed orders and Deadline orders must be paid in full upfront.
The rush option will incur a $300 flat fee. Your order will be put at the top of the queue AFTER commissions that are already in progress are completed.
VIP clients have access to a priority queue (shorter wait time and guaranteed slot).
Stream assets may decrease PC performance. Please purchase at your own discretion.
Discounts
Returning clients get 2% off.
Long-time clients get an extra 3% off.
Referred clients get 1% off their first order (must be referred by another client).
Refunds and Cancellations
Full refunds will only be issued prior to any work being started. If you wish to cancel a commission after work has begun for any reason, the deposit may be refunded. A commission that has been started and is canceled by me will receive a full refund, excluding fees. Please let me know ASAP if you need to cancel a commission as it will impact the queue.